POLICIES
Terms & Conditions

cakeaccessories.shop is an online shop (e-commerce) operated by Cake Accessories Gh that makes it easy for you to buy baking ingredients and equipment via the internet. By clicking “check out” on your payment form and agreeing to purchase on the website, you:

  • Authorize Cake Accessories Gh to store the contact information and order details you have entered on our servers. Note that one-time purchases of items happen in real time.
  • Agree that errors made in entering the contact information and order details are your sole responsibility and neither Cake Accessories Gh is liable for any consequences of such errors or incorrect information. If you change address or any other relevant details, you must notify Cake Accessories Gh.
  • Agree that Cake Accessories Gh, its employees and agents will not be liable to you or any other person for any loss, injury or damage arising from or as a consequence of any act of omission on the part of users of the website. 
  • Agree that all transactions made via cakeaccessories.shop shall be deemed to be made and provided in Ghana notwithstanding the location of the user, shall be governed exclusively by Ghanaian law, and the Courts of Ghana shall have exclusive jurisdiction to determine any such matters involving or alleged to Cake Accessories Gh.
  • Agree that your name, address and email address shall when provided by you become the property of Cake Accessories Gh and cakeaccessories.shop

You agree to the Cake Accessories Gh Privacy Policy contained on cakeaccessories.shop

 Consent to:

  • The receipt of emails from Cake Accessories Gh containing information and offers about products, offers, discounts and promotions available on cakeaccessories.shop in which you may have an interest.
  • Acknowledge that purchase prices may be modified from time to time, and agree that you are responsible for regularly reviewing these purchase prices and you agree to any such modification.
  • Agree that, to the extent permitted by law, Cake Accessories Gh and/or cakeaccessories.shop exclude all liability for any direct, indirect, punitive, incidental, special, consequential damages, or any damages whatsoever including without limitation, damages for loss of life, data or profits, arising out of or in any way connected with the use or performance of cakeaccessories.shop, the delay or inability to place orders via cakeaccessories.shop

I am hereby of age and have parental consent to make purchases on this website.

I am a legitimate customer of a bank or telecommunication network as well.

Data Collected
Data Storage Location

We are a Cyprus-based company and operate web servers hosted in Germany. Our hosting provider Hetzner Online GmbH adheres to the EU/US “Privacy Shield”, ensuring that your data is securely stored and GDPR compliant. For more information on Hetzner Online GmbH’s privacy policy, please see here: Hetzner Data Privacy Policy

Registration Data

If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except by changing your username). Website administrators can also see and edit this information.

Purchase Data

To receive product support, you have to have one or more Envato/AncoraThemes purchase codes on our website. These purchase codes will be stored together with support expiration dates and your user data. This is required for us to provide you with downloads, product support, and other customer services.

Support Data

If you have registered on our website and have a valid support account, you can submit support tickets for assistance. Support form submissions are sent to our third-party Ticksy ticketing system. Only the data you explicitly provided is sent, and you are asked for consent, each time you want to create a new support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.

Comments

When you leave comments on the website, we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.

Contact Form

Information submitted through the contact form on our site is sent to our company email, hosted by Zoho. Zoho adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: Zoho Privacy Policy.

These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.

Google Analytics

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt out of Google Analytics monitoring your behaviour on our website please use this link: Google Analytics Opt-out.

Cases for Using the Personal Data

We use your personal information in the following cases:

  • Verification/identification of the user during website usage;
  • Providing Technical Assistance;
  • Sending updates to our users with important information to inform them about news/changes;
  • Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security
  • over our customers’ personal information;
  • Customize the website to make your experience more personal and engaging;
  • Guarantee overall performance and administrative functions run smoothly.
Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third-party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

Necessary Cookies (all site visitors)
  • cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
  • PHPSESSID: To identify your unique session on the website.
Necessary Cookies (Additional for Logged in Customers)
  • wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
  • wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the user database table. This is used to customize your view of the admin interface, and possibly also the main site interface.
  • wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the user database table. This is used to customize your view of the admin interface, and possibly also the main site interface.
Who Has Access To Your Data

If you are not a registered client of our site, there is no personal information we can retain or view regarding you.

If you are a client with a registered account, your personal information can be accessed by:

  • Our system administrators.
  • Our supporters when they (in order to provide support) need to get the information about the client accounts and acc
How Long We Retain Your Data For

When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.

If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except by changing your username). Website administrators can also see and edit that information.

Security Measures

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

Release of Your Data for Legal Purposes

At times it may become necessary or desirable to Cake Accessories Gh, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matters. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our beliefs that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

Any passing on of personal data for legal purposes will only be done in compliance with the laws of the country you reside